FAQ

These are known as a transfer from one pick up point to the destination. Most Limo companies offer a fixed price for point to point transfer trips. It is the best option if you are travelling from one place to another without going around or stopping at multiple locations. A Point to point transfer usally offer all-inclusive flat rates, so, you don't need to worry about getting stuck in traffic and pay more than planned. You can add additional stops along the way to pick up more people or dropping them off for an extra fee. Transfers trips are not hourly prices or use; instead, prices depend on the pickup and drop off points.

The hourly limo rates are as directed, and you can hire a limo for any number of hours. You need to book a minimum of two consecutive hours to get hourly limo rates. Peak season, we do require a minimum of 4 hours every Saturday from 12 to 6 pm between May to September. You can hire hourly limo rental for local trips in Metro Vancouver and Fraser Valley. Long distance trip needs to book as a point to point journey or calculated as paying 1.5 time for the driver to return home.

• Point to point transfer trip: Additional pickup or drop-off stops need to be included in advance. We charge you estimated $25 for additional stops within 2 km around the way to the destination “5 minutes waiting included”. Please call our office to confirm the cost of additional stops.
• Hourly Limo Rates: You can make as many stops you like “no additional Cost” As we count time only not stops.

Yes, You can book a precise vehicle for any package with a minimum of 2-hour on the weekday and minimum of 4-hour on the Weekends booking (depends on the availability).

Yes, our professional staff can help with any question or help to choose a vehicle and can offer a custom package that meets your need and fit your budget.

It depends on the time of the year, peak season, which is May to September then Christmas time in December. The busy season you need to give as much time, you possibly can. We recommend anywhere 1-6 weeks. Other months, it can be a few hours to few days.

Yes, we accept changes to the pick-up time and address with a minimum of 24 hours notice by either by email or text message. We can accept changes with a minimum of 2 hours, but it depends on availability.

Trip cancellations are accepted by email or fax 604-597-9047 or text message only. Domestic Airport Transfers: Minimum 12 hours, International Airport Transfers: Minimum 24 hours, Hourly Charters & Specials Tours: Needs minimum of 48 hours Point to Point transfers: Need minimum of 24 hours, If you fail to cancel before the time frames detailed, we charge the full amount for the order. Deposit on packages is nonrefundable. Click here to See Detailed Cancellation Policy

The limousine industry is required to charge 5% GST in BC.

• Point to point transfer trips: No stuff should be left in the limo as it might be different vehicle or driver for the return trip.
• Hourly Packages or on call as directed: Yes, you can keep your stuff in the limo duration of the trip.

We give you a 45-minute grace period for sports events or concerts, after grace period we charge by quarter hour (15 minutes) increments of that vehicles current hourly rate.

Airport transfer is known as a trip from home, hotel or business to the airport for a fixed price compare to metered taxi rates.

Yes, we do track the flight and allow complimentary wait time up to 45 minutes for domestic arrivals & up to 60 minutes for International Arrivals once flight lands. Wait time beyond the 45 mins/60 minutes will be charged at the hourly rate for your vehicle plus taxes and tip in 15-minute increments.

Our Meet and Greet service and includes Complementary wait time: up to 45 minutes for domestic arrivals & up to 60 minutes for International Arrivals. Your chauffeur will meet you at the airport with your name tag, and once you meet them, they will then help you with your luggage and guide you to the vehicle.

We track all flights as long as you provide us with correct flight details.

Please call our office 604-999-9025 right away, and we will ensure you get connected with the driver.

Busy grad season starts at the end of May and about same time wedding season starts. So May & June Friday and May to October Saturday afternoons are the busiest time for both graduation and weddings in our industry thus minimum is higher to ensure we can provide the timely and best service possible.

We require a 25% deposit of the total balance due when the Limo booking made and before confirmation email sent. Please note, “this is a non-refundable.”

Due to the demand for graduation, wine tours, city tours and wedding limo Service, all deposits for packages are non-refundable.

All our wedding packages include basic decoration which is a ribbon and bow in the colours you choose as well as ice and water in the limo.

Cancellations for any wedding packages are required minimum one month notice. If canceled between 2 to 4 week We will charge 50% of the trip value and less than 2 week full amount need to be paid for less than two week notice. No charge, if more than 30 days notice is given but any deposit paid is nonrefundable.

A split is a unique option that we offer to graduates, wedding trips and wine tours. You can split a package into two trips, for example, afternoon and return home at night for $25 extra.